Policies, Terms & Conditions

POLICIES, TERMS AND CONDITIONS FOR ALL ACTIVITIES

Last Update: Thursday, July 25, 2013

ARRIVAL AND PICK UP 

Please have your child ready to start their class on time.  If you are 15 minutes or later for a class it is better to schedule a make up or not attend that day. It is very disruptive for the other children in the class and the instructor.  As well, your child is missing the warmup and stretch, a very important part of the class. If you do arrive late please ask a staff member for assistance in getting your child to their class. Parents are not insured to be in the gym area.

Please pick up your child on time.  Instructors go from one class to another and instructors are not able to stay with the children once the class has ended.  If you are going to be late or if there is a possibility of you being late, please inform the office or your child’s instructor.

PLEASE BRING YOUR CHILD INTO THE PREMISES AND PICK THEM UP FROM INSIDE THE PREMISES.  WE CANNOT NOT LET CHILDREN WAIT OUTSIDE FOR THEIR PARENTS TO ARRIVE!  

Participants are asked to wait outside the gym for their classes to start. Instructors will invite classes into the gym at the appropriate time.  No use of the equipment is permitted unless under the supervision of an instructor.  Parents and siblings are not allowed in the gym area for obvious liability and safety concerns.

FOOD, BEVERAGES, CHEWING GUM OR OUTSIDE FOOTWEAR – for safety and sanitary reasons, none of these are permitted in the gym area.  Parents can use the viewing areas to watch their children.  Only participating children and parents are allowed in the gym area.

WHAT TO WEAR

T-shirts, tank tops, shorts, or stretchy type pants/sweatpants. Please no baggy tops, no long sleeve shirts, and no jewelry. Safety is our number 1 priority, so we cannot have the children worried about their shirts going over their heads when they are in a handstand or upside.  We also do not want the children tripping over their pants if they are too long.  Long hair should be pulled up and out of their faces.  Children will be rolling so make sure they do not have anything in their hair that might hurt their heads.

SAFETY/DISCIPLINE

Our number one priority is to ensure a safe environment for all children and staff.  We ask that our participants are safety conscious of themselves and those around them. We will do our best to keep them busy and having fun. At Kerrigan Gymnastics we use three steps to discipline.

INITIAL SAFETY INCIDENT

Participants will be asked if they are being safe.  “Tell me how you were being safe?”

SAFETY WARNING

If they continue to be unsafe, they will be excluded from the activity for a short time.

SECOND SAFETY WARNING

Parents will be notified when the child is picked up at the end of the day of the problem or concern we have dealt with.

PARENT CONFERENCE

A conference with the parents, participant, and director will take place.

We will do our best to handle all situations at the academy.  If parents were called during the day, it would be because of a situation that we feel puts others at risk.   We reserve the right to send a  child home when we feel they are not acting in a safe or healthy manner and are not willing or able to change their behavior.  No credit will be given when this occurs.  We further reserve the right to expel a child from the Academy any time we feel it is necessary for safety reasons or if we feel that the structure and environment of our program cannot reasonably meet a child’s needs.

POLICIES, TERMS AND CONDITIONS FOR CLASSES

REGISTRATION FOR CLASSES

Registration is based on first come first serve and keeping up to date on your monthly fees. We do not have sessions, classes run year round with no official start or end dates. Once registered into a class you must provide written notice to discontinue. Participants pay a monthly fee to hold their place in a class, failure to make payment will result in participants being dropped from the class. If you are dropped from a class that is full with a waiting list your spot will go to the next person on the wait list.

TRIAL CLASS

Kerrigan Gymnastics offers the ability to new members to try any class before registering on a monthly basis. This is a trail class for which there is no charge if you elect not to register. Upon registration, you pay for the trail class and any subsequent classes.

ACADEMY FEE

This fee is annual and includes the mandatory Gymnastics BC registration fee and provides limited liability insurance. The gymnastic year is September to August.  One registration fee is due each year when a child is first registered. $25 per child or $50 maximum per family plus GST.

PAYMENT

Tuition is due by the first of each month and is based on a flat monthly rate. We require a valid credit card to be saved in your account to complete your registration.  You can choose to use this credit card for automatic monthly payments, which is preferred or you can leave post dated cheques, pay by cash or debit on or before the first on each month. If cash, debit or cheque payment is not received by the first of the month the credit card on file will be charged the outstanding balance and only auto payments by credit card will be accepted for future payments.

If a cheque is returned as “Insufficient Funds” a $45 charge will be added to your account. The credit card on file will be charged for the outstanding balance including any NSF and late fees. and only auto payments by credit card will be accepted for future payments.

BILLING

Kerrigan Gymnastics Academy will email a monthly statement of account on or about the 20th of each month. Please ensure a valid email address is saved on file and inform the office if you change or update or email. This statement will outline past payments and upcoming charges in your account. If you notice any errors or have questions please contact the office. Monthly Payments are due by the 1st of every month. A late fee of $25 will be applied to all over due accounts and participants with outstanding balances will be dropped from classes. All fees are subject to GST.  Some months receive 5 classes.  There will be no extra charge for the 5th class but those days will be considered a makeup for classes missed while Kerrigan Gymnastics Academy is closed due to statutory holidays.

MAKEUP CLASS

Makeups are given at the discretion of Kerrigan Gymnastics Academy.  Parents must contact the office to schedule a makeup class.  Makeups will not be offered in classes that are full.

END ENROLLMENT

2 WEEK NOTICE TO DROP A CHILD FROM A CLASS

This can only be done by written notice, via email or by regular postal services. The drop date will then be changed to 2 weeks from the date we received your notice.  You are responsible for payment of those 2 weeks after your notice is received. You can also drop classes via the parent portal on our website at www.kerrigangymnastics.com If your child becomes injured payment will continue until a proper medical note from a doctor is provided to the office.

DISCOUNTS

If you have 2 or more children registered into classes you receive 5% off your 2nd child’s monthly fee, third child, etc…from the same family.  This discount will be applied to the lesser of the amounts.  Same family means siblings, not cousins.  Register into 2 classes every week and receive 20% off of your monthly fees.

POLICIES, TERMS AND CONDITIONS FOR CAMPS/PARENTS NIGHT OUT

PAYMENT

Payment in full is due upon registration.  If payment is not received 2 weeks from the camp date your child will be dropped from the camp.  Any registrations made for the full day day camp on Tuesday’s during summer will be charged an additional $15 for that weeks outing.

You can make your payments with Visa, Mastercard, debit, cheque or cash.

CANCELLATIONS

If you cancel a camp day 2 weeks or more before the camp date you will be refunded less a $15 administration fee.  Cancellation less than 2 weeks from the camp date will receive a credit or you can reschedule. No Refunds will be given.

POLICIES, TERMS AND CONDITIONS FOR FIELD TRIPS

PAYMENT

Confirmation is due 1 week before the field trip begins. We will provide an invoice to the school indicating the amount owing based on the number of children given when the field trip was confirmed.  Payment can then be made by cheque, visa, debit or cash.  The school or teacher can call in with a credit card or mail us a cheque.  If you need to discuss another option, debit or cash, please do so with the office person.

CANCELLATION

If a field trip is cancelled up to 1 days prior to the book date you will not have to make payment for the field trip.  If you cancel the day of the booked field trip payment in full must still be made.

Terms & Conditions For Website Usage

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Kerrigan Gymnastics Academy Ltd.’s relationship with you in relation to this website.

The term “Kerrigan Gymnastics Academy Ltd.” or “us” or “we” refers to the owner of the website whose registered office is 1550 Booth Ave, Coquitlam, B.C. Canada. The term “you” refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

You may not create a link to this website from another website or document without Kerrigan Gymnastics Academy Ltd.’s prior written consent.

Your use of this website and any dispute arising out of such use of the website is subject to the laws of the Province of British Columbia and Canada.

Kerrigan Gymnastics Academy Privacy Policy

Kerrigan Gymnastics Academy Ltd. privacy policy covers the collection and use of personal information that may be collected by Kerrigan Gymnastics Academy Ltd. anytime you interact with Kerrigan Gymnastics Academy Ltd., such as when you visit our website, when you purchase Kerrigan Gymnastics Academy Ltd. products and services, or when you call our office. Please take a moment to read the following to learn more about our information practices, including what type of information is gathered, how the information is used and for what purposes, to whom we disclose the information, and how we safeguard your personal information. Your privacy is a priority at Kerrigan Gymnastics Academy Ltd., and we go to great lengths to protect it.

Why we collect personal information

Why do we collect your personal information? Because it helps us deliver a superior level of customer service. It enables us to give you convenient access to our products, programs and services and focus on categories of greatest interest to you. In addition, your personal information helps us keep you posted on the latest Academy announcements, special offers, and events that you might like to hear about.

If you do not want Kerrigan Gymnastics Academy Ltd. to keep you up to date with Kerrigan Gymnastics Academy Ltd. news, and the latest information on products and services Contact us and let us know.

What information we collect

There are a number of situations in which your personal information may help us give you better service. For example, we may ask for your personal information when you’re discussing a program or service on the phone with an associate, using our online contact form to request an associate contact you, participating in an online survey, registering for email news updates, or purchasing a product. At such times, we may collect personal information relevant to the situation, such as your name, mailing address, phone number, email address, and contact preferences; your credit card information.

If you use a bulletin board or chat room on the Kerrigan Gymnastics Academy Ltd. website you should be aware that any information you share is visible to other users. Personally identifiable information you submit to one of these forums can be read, collected, or used by other individuals to send you unsolicited messages. Kerrigan Gymnastics Academy Ltd. is not responsible for the personally identifiable information you choose to submit in these forums.

When we disclose your information

Kerrigan Gymnastics Academy Ltd. takes your privacy very seriously. Be assured that Kerrigan Gymnastics Academy Ltd. does not sell or rent your contact information to other marketers. To help us provide superior service, your personal information may be shared with legal entities within Kerrigan Gymnastics Academy Ltd. who will safeguard it in accordance with Kerrigan Gymnastics Academy Ltd.’s privacy policy. There are also times when it may be advantageous for Kerrigan Gymnastics Academy Ltd. to make certain personal information about you available to companies that Kerrigan Gymnastics Academy Ltd. has a strategic relationship with or that perform work for Kerrigan Gymnastics Academy Ltd. to provide programs and services to you on our behalf. These companies may help us process information, extend credit, fulfill customer orders, deliver products to you, manage and enhance customer data, provide customer service, assess your interest in our programs and services, or conduct customer research or satisfaction surveys. These companies are also obligated to protect your personal information in accordance with Kerrigan Gymnastics Academy Ltd. policies. Without such information being made available, it would be difficult for you to register for programs & services, have products delivered to you, receive customer service, provide us feedback to improve our products, programs and services, or access certain services, offers, and content on the Kerrigan Gymnastics Academy Ltd. website.

At times we may be required by law or litigation to disclose your personal information. We may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.

How we protect your personal information

Kerrigan Gymnastics Academy Ltd. takes precautions — including administrative, technical, and physical measures — to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction.

The Kerrigan Gymnastics Academy Ltd. website use Secure Sockets Layer (SSL) encryption on all web pages where personal information is required. To make purchases from the Kerrigan Gymnastics Academy Ltd. Online Store or register online for programs, you must use an SSL-enabled browser such as Safari, Netscape Navigator 3.0 or later, or Internet Explorer. Doing so protects the confidentiality of your personal and credit card information while it’s transmitted over the Internet.

You can help us by also taking precautions to protect your personal data when you are on the Internet. Change your passwords often using a combination of letters and numbers, and make sure you use a secure web browser like Safari or Internet Explorer.

Integrity of your personal information

Kerrigan Gymnastics Academy Ltd. has safeguards in place to keep your personal information accurate, complete, and up to date for the purposes for which it is used. Naturally, you always have the right to access and correct the personal information you have provided. You can help us ensure that your contact information and preferences are accurate, complete, and up to date by requesting a copy of your personal information, your program registration history, and your interactions with our staff by contacting us at the email addresses below.

Cookies and other technologies

As is standard practice on many corporate websites, Kerrigan Gymnastics Academy Ltd.’s website uses “cookies” and other technologies to help us understand which parts of our websites are the most popular, where our visitors are going, and how much time they spend there. We also use cookies and other technologies to make sure that our online advertising is bringing customers to our products and services. We use cookies and other technologies to study traffic patterns on our website, to make it even more rewarding as well as to study the effectiveness of our customer communications. And we use cookies to customize your experience and provide greater convenience each time you interact with us.

If, however, you prefer not to enable cookies, you can disable cookies. Please note that certain features of the Kerrigan Gymnastics Academy Ltd. website will not be available once cookies are disabled.

As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. Kerrigan Gymnastics Academy Ltd. will not use the information collected to market directly to that person.

In some of our email messages we use a “click-through URL” linked to content on the Kerrigan Gymnastics Academy Ltd. website. When a customer clicks one of these URLs, they pass through our web server before arriving at the destination web page. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked simply avoid clicking text or graphic links in the email.

Our companywide commitment to your privacy

As we said, Kerrigan Gymnastics Academy Ltd. takes protecting your privacy very seriously. To make sure your personal information is secure, we communicate these guidelines to Kerrigan Gymnastics Academy Ltd. employees and strictly enforce privacy safeguards within the company. In addition, Kerrigan Gymnastics Academy Ltd. supports industry initiatives — such as the Online Privacy Alliance and TRUSTe — to preserve privacy rights on the Internet and in all aspects of electronic commerce. And we do not knowingly solicit personal information from minors or send them requests for personal information.

The collection, use, disclosure and retention of your personal information are all regulated by law in British Columbia and Canada. At Kerrigan Gymnastics Academy Ltd.we value our relationship with our members and respect their privacy according to Gymnastics BC Privacy Policy and Procedures and our own Kerrigan Gymnastics Academy Privacy Policy.

Kerrigan Gymnastics Academy Ltd. website has links to sites of other companies and sport federations. Kerrigan Gymnastics Academy Ltd. is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies and sport federations.

Privacy questions

If you have questions or concerns about Kerrigan Gymnastics Academy Ltd. Privacy Policy or data processing, please contact us or call (604) 528 – 9988

Kerrigan Gymnastics Academy Ltd. may update its privacy policy from time to time. When we change the policy in a material way a notice will be posted on our website along with the updated privacy policy.

Last updated May 18, 2010